Privacy Policy

Last updated: December 13, 2025

Introduction

CollabAI respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights and choices. By using CollabAI, you agree to the practices described in this policy.

Scope

This policy applies to personal information collected by CollabAI via our website, applications, and services, including Blazor-based components and integrations (e.g., Google sign-in). It covers both authenticated and unauthenticated usage of public pages and features.

Information We Collect

Account and Profile Data: Display name, email address, phone number (optional), SMS preferences, organization membership, and roles.
Authentication Data: Google identity tokens/claims, identifiers (e.g., NameIdentifier), and session cookies.
Usage Data: Logs, diagnostic information, page views, feature usage, error reports, performance data, device/browser type, and IP address.
Project and Task Data: Project names, descriptions, tasks, due dates, assignments, and related metadata.
Communications: Emails, SMS (if opted-in), in-app notifications, and support messages.

How We Use Your Information

To provide, operate, and maintain CollabAI services, features, and integrations.
To authenticate users, manage sessions, and enforce authorization/roles.
To improve performance, reliability, user experience, and security.
To deliver transactional notifications (email/SMS) related to tasks, projects, and account activity.
To communicate updates, respond to inquiries, and provide support.
To comply with legal obligations and enforce our Terms of Service.

SMS Notifications

SMS notifications are opt-in. If you enable SMS notifications, we will send transactional alerts (e.g., new tasks, task updates, project changes). We will not sell, share, rent, or disclose your phone number to third parties for marketing purposes. Standard carrier message and data rates may apply. You can opt out anytime in account settings or by replying “STOP” to an SMS.

Cookies and Similar Technologies

We use cookies (including authentication cookies) and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through browser settings; however, disabling essential cookies may impact functionality.

Data Sharing and Disclosure

Service Providers: We may share limited data with trusted vendors strictly to deliver functionality (e.g., hosting, SMS providers) under confidentiality agreements.
Legal Requirements: We may disclose information if required by law, subpoena, or to protect rights, safety, and integrity of our users and systems.
No Sale of Personal Data: CollabAI does not sell personal information to third parties.

Data Security

We use industry-standard security measures, including encryption in transit, access controls, and secure coding practices. While no system is 100% secure, we continuously improve our safeguards and monitor for vulnerabilities.

Data Retention

We retain data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of certain data, though some records may be retained when legally or operationally necessary.

International Transfers

If applicable, your data may be processed in countries other than your own. We implement appropriate safeguards for cross-border transfers in accordance with relevant data protection laws.

Your Rights

Access, correct, or delete your personal data.
Change notification preferences, including SMS opt-in/out.
Object to or restrict certain processing in accordance with applicable laws.
Portability of certain data where technically feasible.

Children’s Privacy

CollabAI is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If we learn a child has provided personal data, we will delete it promptly.

Third-Party Links and Integrations

Our service may contain links to third-party sites or integrations (e.g., Google). We are not responsible for their privacy practices. Review the third-party policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the website or via notifications. Continued use of CollabAI after changes constitutes acceptance of the updated policy.

Contact Us

For questions or requests regarding this Privacy Policy, contact support via the application or by emailing our support address.